Our Hassle-Free Return Policy

Return policy

We stand behind the quality and effectiveness of NAKD Eyewear. If you’re not fully satisfied, we’re here to help.

Eligibility for Returns

Items must be returned within 30 days of delivery.

 

Products must be unused, in their original packaging, and in the same condition as when received.

How to Initiate a Return

1. Email us at support@nakdeyewear.com with your order number and reason for return.

 

2. Once approved, you’ll receive instructions on how to return your product.

 

3. Refunds will be processed back to your original payment method within 7-10 business days of receiving the returned item.

Non-Returnable Items
  • Gift cards.
  • Items marked as final sale.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.

FAQs

Need help right away? Use our live chat feature for instant assistance during business hours.

How does NAKD block blue light?

NAKD Eyewear uses advanced lenses that filter harmful blue light emitted by screens and artificial lighting. This reduces digital eye strain, enhances visual comfort, and protects your long-term eye health without distorting natural colors.

What are negative ions, and how do they work for eye health?

Negative ions are molecules naturally found in environments like forests and waterfalls. They work by neutralizing the positive ions emitted by screens and artificial environments, which can lead to eye fatigue and discomfort. NAKD Eyewear frames emit negative ions, which may help reduce eye strain, improve blood flow around the eyes, and enhance overall eye comfort, especially during prolonged screen exposure.

What is your return policy?

We offer a 30-day return policy for unused, undamaged items in their original packaging. If you’re not completely satisfied, simply contact our support team, and we’ll guide you through the return process. Please note that shipping fees for returns are not refundable.

How long can I wear NAKD glasses?

We recommend wearing NAKD glasses anytime you’re indoors, especially when exposed to artificial lighting, screens, air-conditioning, or indoor air. If you’re outdoors, it’s best to avoid wearing any glasses to allow your eyes to receive natural light.

What is the shipping and processing time for NAKD glasses?

Due to high demand, our current processing time is 2-3 business days. Once shipped, standard delivery takes up to 7 business days, depending on your location. You’ll receive a tracking number as soon as your order is dispatched.

Are NAKD glasses suitable for aging eyes?

Yes! NAKD glasses are ideal for all ages, including aging eyes. They help reduce eye strain and fatigue caused by artificial lighting and screens, making them a great addition for anyone seeking visual comfort and protection.